Customer support
Returns & Refunds
Personalised items
Because personalised pieces cannot be resold, we replace damaged or defective items rather than issue refunds.
Damaged in transit
Share unboxing photos within 48 hours of delivery and we will remake and reship your piece at no cost.
Natural variation
Differences in swirl, depth and metallic movement are inherent to handmade resin and are not considered defects.
Cancellations
Orders can be cancelled within 12 hours of placement, before production begins.